List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Analyse cleaning problems. | 1.1. | Cleaning problems are identified in consultation with cleaning team and client. |
| 1.2. | Locations of cleaning problems are examined, substrate is identified, and photographs and samples are taken as required. |
| 1.3. | Cleaning techniques that have been applied to the problem are identified and effectiveness is assessed in consultation with cleaning team. |
| 1.4. | Adaptations to current cleaning techniques that comply with client and workplace requirements are trialled and effectiveness is assessed. |
2. | Investigate new cleaning techniques. | 2.1. | Alternative cleaning techniques that address the problem and substrate, and comply with client and workplace requirements, are researched and identified. |
| 2.2. | Industry networks, manufacturers and suppliers, are consulted on alternative cleaning techniques that address the problem and substrate, and comply with client and workplace requirements. |
| 2.3. | Cost-effectiveness of alternative cleaning techniques is assessed and new cleaning techniques are selected for trialling. |
3. | Trial new cleaning techniques. | 3.1. | Equipment and materials required for trialling new cleaning techniques are identified and obtained according to workplace procedures. |
| 3.2. | Locations where cleaning problems are most severe are identified for trialling new cleaning techniques. |
| 3.3. | Cleaning techniques are applied according to research findings and manufacturer specifications, and results are assessed over recommended time period. |
| 3.4. | Variations to new cleaning techniques recommended by research findings, consultation and manufacturer specifications are trialled, as required. |
| 3.5. | Results of new cleaning techniques, including details of variations to techniques, are recorded and effectiveness is assessed. |
4. | Implement and monitor new cleaning techniques. | 4.1. | Effective new cleaning techniques are documented and communicated or demonstrated to cleaning team, as required. |
| 4.2. | Cleaning team’s implementation of new cleaning techniques is observed and coaching on application of techniques is provided as required. |
| 4.3. | Effectiveness of new cleaning technique is monitored, recorded and reported according to company requirements. |
A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also develop cleaning techniques for three of the following cleaning problems, each involving a different substrate as listed in the range of conditions:
stubborn stains
discolouration
deposits
moulds.
In doing the above work, the person must:
research possible cleaning techniques with networks, manufacturers and suppliers to identify agreed cleaning techniques
interpret and apply the following information relating to developing, implementing and monitoring new cleaning techniques:
safe handling and operating procedures for cleaning equipment and materials, including cleaning chemicals
health, safety and environmental protection legislation
workplace policies and procedures, including sustainability policies.
apply the new cleaning techniques over a recommended timeframe agreed with those consulted, and assess results.
A person demonstrating competency in this unit must demonstrate knowledge of:
common types of cleaning problems and cleaning techniques used to resolve them on different types of substrates
equipment and materials required to implement new cleaning techniques
industry personnel and networks that could provide information on solutions to cleaning problems
internet research strategies and sources for finding information about products that could assist in identifying and resolving new cleaning techniques
methods for coaching team members in new cleaning techniques
methods for identifying causes of cleaning problems and type of substrate
methods for monitoring success and cost-effectiveness of new cleaning techniques
safe handling and operating procedures for cleaning equipment and materials, including cleaning chemicals
workplace requirements for developing, implementing and monitoring new cleaning techniques, including compliance with:
health, safety and environmental protection legislation
workplace policies and procedures, including sustainability policies.
The following must be present and available to learners during assessment activities:
equipment:
cleaning equipment
telephone
computer with internet access
materials:
cleaning chemicals
specifications:
manufacturer product information
physical conditions:
three different cleaning problems on different substrates
relationships with team members and supervisor:
supervisory responsibilities for a small team
relationship with client:
client consultation required.
Timeframe:
as specified by the task.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.